Announcement
Shipping deadlines for upcoming holidays
🍀St. Partick's Day March 9th
🥚Easter March 15th
🪡New summer collection coming in April
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Items
All Items
Reviews
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K on Mar 21, 2024
5 out of 5 starsMight keep for myself. Cute but arrived too late for planned gift. I’m worth it 🤓
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Mia on Feb 28, 2024
5 out of 5 starsSo beautiful, it looks better in person. The colors really are outstanding.
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Mia on Feb 28, 2024
5 out of 5 starsMe and my family loved this item. Sarah is such a wonderful sweet person and she was able to make the tea towel exactly how we wanted it customized, and better than expected. The quality is amazing, the colors are bright, and the font is perfect. Thank you so much.
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Nanelle on Jan 24, 2024
5 out of 5 starsThe gnome hand towels are so cute! They were made just for me! Thanks!
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Lisa on Dec 19, 2023
5 out of 5 starsSuch a sweet and beautiful tea towel - excellent seller all the way around!
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Lisa on Dec 19, 2023
5 out of 5 starsBeautiful= these will make great Christmas gifts. Excellent communication and lightning-fast shipping!
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Caitlin on Dec 5, 2023
5 out of 5 starsSarah was so sweet and sent my items right away. I love the ornaments! I will definitely buy from her again.
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Debbie on Nov 29, 2023
5 out of 5 starsTea towels are great designs! I had a special project and the owner was in constant contact. Very pleased.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
READY-MADE ITEMS?
You can expect your order to ship 2 - 4 business days after your purchase date.
CUSTOM ITEMS
Because our products are created just for you soon after you complete your purchase, please allow 2 - 6 business week for your item to ship. Depending on the custom items. Small items like the tea towels have a faster purchase to ship time. Where a quilt will take longer to customize depending on the size.
ACCEPT CUSTOM ORDERS
Need a custom order? No problem! Please contact us with your request and we would be more than happy to create something special, just for you!
PACKAGE IS DAMAGED?
If for any reason your package arrives damaged, please send us a photo of the package and damaged item within 2 days of its arrival. Your purchase includes insurance, so photos are needed in order to assess the damage and file a claim. Once we assess the
damage of your package, we will replace your order. Please not that some items like the quilted ornaments are mostly one of a kind of this items arrived damaged it will be replaced with another that is similar to the original.
EXCHANGING AN ORDER?
If your order didn’t work out and you’d like to exchange it, please contact us within 14 days of the items arrival. Exchange orders must unused be in order for us to accept an exchange. We do not cover the cost of your return shipping back to us.
ORDERS WITHIN THE US?
Orders within the United Stats are shipped via USPS and have an estimated delivery time of 2 - 3 business days depending on your location. This does not include the time is takes for us to process your order ( 1 – 2 business days), and does not include weekends or holidays. The shipping times listed are “close” but not guaranteed - as a number of factors can slow down an order once it leaves our hands (such as weather, the holiday season, etc). For this reason, we are not responsible for the time in which a package travels once it has been accepted by.
RUSH-ORDERS?
Due to the nature of our products, we unfortunately can not offer Rush Shipping. If you have any questions about our shipping times, please don’t hesitate to contact us directly
ORDER DOES NOT ARRIVE BY THE EXPECTED DATE?
If your order has not arrived by the estimated delivery time, please feel free to let us know via private message. A number of factors can influence mail speeds (weather, holidays, etc),
so we may ask that you wait an additional 7 days- just in case your order is caught up at a sort facility. If after 7 days your order has not arrived, we will do everything we can to work with you towards a solution refund your order contact the postal service to locate your order.
ORDER IS MARKED “UNDELIVERABLE”?
If your address was not entered correctly at the time of purchase, your package may be marked as “Undeliverable” and will usually be shipped back to us. Once we receive your return order, we will request an edited address to re-ship your order. In the event of a reshipment due to an incorrect address, you are responsible for the additional shipping charges.
ONLY ACCEPT RETURNS ON NON-CUSTOM ITEMS?
Due to the nature of our products, we cannot accept returns on personalized or custom orders. These orders cannot be resold, therefor, we ask that you please contact us with any questions before making a purchase.
LOST ORDER?
If it seems that your order has been lost in the mail with in the US, we ask that you allow 7 extra days for your order to arrive, just in case it has been backed up in a sort facility. If after 7 days your tracking does not update or your order does not arrive, we will work with you toward a solution send contact the postal service to locate your order.
INTERNATIONAL ORDER LOST?
USPS tracking numbers for International orders only update within the United States, so once they leave the USA, the tracking can no longer be updated. From this point, your tracking will not update until the order has been delivered. Because of this, when the order leaves the USA, it may appear on your tracking that the order has stopped moving at one of the larger US sort facilities. This does not mean that your package isn’t moving. It simply
means that your order has left the USA and is on its way to your country. If, however, your order does appear to be substantially delayed, please don’t hesitate to message us via Etsy so that we can work towards a solution.
CUSTOMS AND DUTY FEES?
Some countries require a Duty Fee, Tax, or Customs Charge before an order can be delivered. These charges are somewhat random, relatively infrequent, but are 100% the buyer’s responsibility- as you are the recipient of the mail. This is not an additional shipping charge, nor are we responsible for covering your taxes and duty fees. Please be aware of the individual taxes, duty fees and customs charges for your specific country.
MARKING ORDERS AS “GIFTS” TO AVOID FEES?
Requests to mark orders as “Gift” on our customs forms to avoid your possibility of paying a customs fee or tax will be ignored. Marking purchased goods as “Gifts” is extremely illegal. Please be aware of the individual taxes, duty fees and customs charges for your country.
EXCHANGING AN ORDER?
If your order didn’t work out and you’d like to exchange it, please contact us within 14 days of the items arrival. Exchange orders must unused be in order for us to accept an exchange. We do not cover the cost of your return shipping back to us.
NON-CUSTOM ITEMS RETURNS?
Due to the nature of our products, we cannot accept returns on personalized or custom orders. These orders cannot be resold, therefor, we ask that you please contact us with any questions before making a purchase.
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